Placing an Order:
At this time, LLA Media LLC / DBA Project Sensory™ ships merchandise to locations within the United States.
Shipping & Delivery:
Shipping charges are within the 48 contiguous states. All Terms and Conditions apply.
Title and risk of loss for all merchandise ordered on this website passes to the purchaser upon delivery to the carrier. projectsensory.com products ship quickly so you will always have your order within two to seven business days depending on product availability. We currently use a combination of FedEx and USPS shipping.
The way the product is shipped is determined by the size and weight of the product/s, and the location where the package/s is/are being shipped.
Free Promotional Shipping (with promo code)
Free Shipping promo codes apply to ground shipping only. Offer excludes AK, HI, and other non-contiguous US locations. Only 1 promo code may be used per purchase at checkout.
Project Sensory Ships to
The 50 U.S. States. We strive to get your purchase to you as quickly as possible. Most orders arrive within 3-7 business days of successful payment processing. The cost for shipping is determined by an algorithm that takes into account total weight and size of your package, as well as the destination zip code. Please see your shopping cart for the shipping charges pertaining to your order.
Shipping Service Options
We offer 1 level of shipping service: Standard. With Standard Shipping, most orders are delivered within 3–7 business days. All deliveries, regardless of shipping method, require a physical address; be sure to provide your street address (not a P.O. box).
Shipping in Multiple Packages
If your order includes several items, they may ship separately and at different times. In order to deliver your purchases to you as quickly and efficiently as possible, items that ship from the same location are grouped together. This could result in part of your order arriving at a different time, but still within the expected delivery window.
Delivering Your Package
We process and ship packages Monday through Friday. At this time, we do not ship on Saturday, Sunday, or holidays.
- Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
- Most items ship within 1-2 business days of successful payment processing.
LLA Media LLC / DBA Project Sensory™ reserves the right to change payment options for purchases available on its website.
LLA MEDIA LLC SALES AND USE TAX POLICY STATEMENT:
We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.
IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website.
LLA MEDIA LLC COLLECTS SALES TAX in states where we have physical presence (or nexus), Illinois.
LLA MEDIA LLC DOES NOT COLLECT SALES TAX in any state NOT listed above because LLA Media LLC is not required to collect sales or use tax in these states.
FOR OUR TAX-EXEMPT CUSTOMERS:
LLA MEDIA LLC DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.
We will try to cancel an order after it has been placed via the website, but we CANNOT GUARANTEE an order will be canceled. Please refer to Return Policy for other options. Chewies/ water bottles are non-returnable.
Availability of Products/Services:
LLA Media LLC / DBA Project Sensory™ reserves the right to refuse, cancel and/or limit any orders placed for products/services of which the use, purchase or sale of may be found to violate local, state or federal laws. It also reserves the right to limit quantity purchased. We DISCLAIM liability for any damages resulting in the limitation of or reliance on the quantity purchased.
In the event of a pricing error on this website, LLA Media LLC / DBA Project Sensory™ reserves the right to cancel orders resulting from such errors. For instance, if a product price is listed as $1.00 and it was supposed to have been listed as $100.00, we would cancel orders for the product at the $1.00 price. We DISCLAIM liability for any damages resulting from or reliance upon a pricing error.
While LLA Media LLC / DBA Project Sensory™ strives to give its customers and other website users up-to-date information on product recalls, IT IS NOT RESPONSIBLE FOR TRACKING PRODUCT RECALLS. You may consider registering your product with the manufacturer or distributor and/or regularly checking consumer protection websites and hotlines.
Uploading to and Downloading and Distributing Information From Our Website:
Except for authorized use, do not download or distribute any copyrighted material, other customers’ or other website users’ information from this website or other websites to which we may link without the customers’, other website users’ or copyright owner’s express written permission. Do not use any robot, spider, search/retrieval application, automated account creators, transmit or upload any virus, worm or other unauthorized feature to gather information or destroy or damage this website or its applications or otherwise interfere with the use of this website. Where uploading is authorized, the person or entity uploading or causing to upload the information warrants its accuracy and reliability. Unauthorized, UPLOADING, downloading or distribution is strictly prohibited.
You may make single copies of what appears on our website if it is for your own personal noncommercial use and ONLY IF you preserve the copyright information or notices associated with the material reproduced. Unless otherwise noted, materials on and the design of this website are the copyrighted property or licensed copyright material of LLA Media LLC / DBA Project Sensory™ and may not be reproduced or distributed without the express permission of the LLA Media LLC / DBA Project Sensory™ . Requests to use any materials on this website should be emailed to us through our Contact Us form. We will not grant permission for material which we do not own or which would violate a licensing agreement, but we may be able to pass your request on to the owner. Materials on this website may not be used to create any other publications, online services or websites without the express written consent of the LLA Media LLC / DBA Project Sensory™ .
Disclaimer of Liability:
Accuracy of information presented: LLA Media LLC / DBA Project Sensory™ presents the information on this website as a service to customers and other website users. Although we strive to give complete and accurate information on this site, it may not be completely accurate at all times. Customers are encourage to contact us regarding the information on the website or the manufacturer or distributor with any specific questions regarding product or service details and advice for use of the product or service and/or product recalls.
Trademark & Copyright:
LLA Media LLC / DBA Project Sensory™ is not responsible for any claims in patent, trademark or copyright law against the entities to which it may link. Nor is it responsible for any of the content contained within those links, unless it is specifically noted and claimed by LLA Media LLC / DBA Project Sensory™ .
Product & Service Warranties, Safety Notices:
WE DO NOT OFFER ANY. Please refer to individual product manufacturer warranties. If you have any questions about the use or safety of a product, please consult the manufacturer or other expert or authority. While we try to offer helpful information regarding products and services, LLA Media LLC / DBA Project Sensory™ does not offer any product guarantees or warranties beyond its return policy which may change from time to time. Please see Return Policy for more information. Please also note return policy time limits for returned items.
No Website Availability, Error or Virus Warranties/NOT Responsible for Damages for Use of Website:
LLA Media LLC / DBA Project Sensory™ makes every effort to keep its website available at all times. Loss of internet connectivity or failures of hardware or software may occur. We DO NOT GUARANTEE the availability of its website or the information 24/7, nor that its software, if applicable, or other materials will always be available or accessible. Availability is on an “as is” and “and available” basis. We DO NOT WARRANT that this website or its services or software will be error free or uninterrupted, or that any material available or accessible through the website is free of viruses, worms or or other harmful components. Product colors may vary from actual product color. Quantities of products or services available may vary. LLA Media LLC / DBA Project Sensory™ DISCLAIMS ANY LIABILITY for damages that may result from your use or inability to use this website or your reliance upon any of the information, products, services, software or other materials that may be provided or accessible through the website.
Indemnification/Choice of Law:
By visiting and using this website and anything that you or someone using your account has access in and through it, YOU ARE DOING SO AT YOUR OWN RISK and you agree to defend, indemnify and hold harmless LLA Media LLC / DBA Project Sensory™ from any and all liabilities, costs, and expenses, including attorneys’ fees, related to any of the terms and conditions that you violate. BY VISITING AND USING THIS WEBSITE, customers and other website users agree to bring action and submit to the jurisdiction of the State of Illinois or similarly situated federal court, binding arbitrator, or binding alternative dispute forum. By using this website, any dispute arising out of such use are subject to and shall be governed by the laws of the State of Illinois. Should any term or condition contained in this agreement be adjudicated in a competent court of law to be unenforceable, the other terms and conditions still remain in effect.
Changes to Terms, Privacy Statement, Purchase, Return and Other Policies:
LLA Media LLC / DBA Project Sensory™ may occasionally update its Terms, Privacy Statement, Return and other policies. We encourage customers and other website users to periodically review these statements.